HR Metrics Summit-Final Day Recap
- linking volunteerism to employee engagement resulting in higher productivity/performance
- Linking employee engagement to customer loyalty resulting in increased profits
- Linking leadership effectiveness to employee engagement leading to increased customer loyalty
Accenture just completed a study that 80% of CFO's have seen an increase in their responsibilities - and 39% said that included taking over Human Resources projects/programs
So, with reluctance to get onboard the metrics train and the increased interest from Finance in HR's business....I think we have now crossed into the urgent arena.
What are your thoughts, are we on the train, has the train left the station, can we catch up?