The American Strategic Management Institute hosted the HR Measures, Metrics and Analytics Summit this week in Arlington, VA. This conference is my third HR metrics in the last six months. I ALWAYS learn something new. Below is a list of just a few observations from this week:
- HR must take the lead on metrics, before someone else does.
- It’s not good enough anymore for HR to align with organizational strategy, HR needs to actually BUILD organizational strategy. (Jeremy Shapiro, Stanley Morgan)
- Metrics and Analytics will be used, paid attention to, and acted upon if you can relate them to organizational outcomes.
- Many organizations are at the infancy stage of HR metrics, just starting to track HR effectiveness and efficiency but….
- Organizational leadership is more demanding for evidenced based decision-making
- The future of HR Metrics is predictive analytics….the future is now! (Darren Shearer, SuccessFactors)
- Insight from data can’t happen until you begin to integrate your HR data with other functional data
- HR tracking metrics like those found on scorecards are important, but analytics will prove impact and show insight enabling HR to show how people really make the difference in the organization.
- Workforce planning analytics is a great place to start in the analytics journey as having the right people, in the right seat, at the right time will be critical for companies to gain competitive advantage.
- Doing the analysis does not necessarily require a PhD, just a curious mind that understands the business environment.
- Continuous improvement occurs when action is taken on the insights uncovered. Actions will not be taken unless managers and leadership are HELD ACCOUNTABLE.
- Don’t be so proud of your data that you display ALL of it rather than tell a compelling data story.
- Talent Management metrics like quality of hire and how/who is high performing ar e critical analytics as these measures have big financial impact to organizations. (Darren Shearer, SuccessFactors)
Every time I have attended a metrics conference, I leave more optimistic than I came. I meet very savvy HR professionals that are determined to not let HR metrics fall into someone else’s hands!!